Top

Paying is easy and save

With Intercityonline.nl you can chose different ways to pay. Every single one of them is easy and save! You can either pay in advance or afterwards of receiving your order. The transaction of your order will be made through secured connections, which means your privacy will be kept with everything we do.

For every kind of payment, Intercityonline.nl collaborates with Multisafepay. This is a recognized Payment Service Provider that processes your payment and registers your payment status to us. All of the information you give to us to be able to process your order and transaction will be sent sealed (SSL secured server).

Paying in advance
You pay online right away and you will have your order sent to your home in a few days. Below are the ways you can pay online. U can chose which one you like best:

  • iDeal (for customers who pay from the Netherlands and who internet bank with ABN AMRO, ASN Bank, Friesland Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers)
  • Mastercard or Visa


The advantages of paying in advance:

  • You pay in the comfortable ways of internet banking.
  • Your payment goes through the save software of internet banking.
  • Payment through these methods are free.


Paying afterwards in one of our Boutiques (only possible with the shipping method 'pickup in our Boutiques')
You paid afterwards in a chosen Boutique. Your order will be processed and will be ready within 5 working days.
You will receive an email once the order is ready for you. Not receive e-mail? Perhaps it ended up in your spam folder. Please notice your order will be reserved for 5 days after delivery at the boutique.

Paying afterwards with Klarna
Klarna arranges the whole “paying afterwards”-process for Intercityonline.nl. The moment your order is shipped, you will receive a bill by e-mail. You are requested to pay this bill within 14 days. To approve your request to pay the bill, Klarna will do an information check. 


Step by step paying with Klarna:

  • Order and chose the option to pay a Klarna bill. You won’t have to pay until you receive your order 
  • Fill out the information form as honestly and completely as possible.
  • Your order will be sent to your home, while you will receive the bill by email.
  • Pay your bill within 14 days as stated in the email.
  • By choosing this method of payment, you automatically accept the terms and conditions of Klarna.
  • You pay € 2,04 administration costs to pay through Klarna.
  • The advantage of this payment method is that you can see your order before you pay. It is save and easy.

If you have any questions about Klarna or you can’t figure out how to pay and return the bill, you can get in touch with the customer service of Klarna:
Email: klantenservice@klarna.nl
Phone: 020 808 2852

The time period to pay the bill is independent from the 14-day period to return the product. After you pay the bill, you’ll still have the right to retour the product within 14 days. After we have processed your retour package, the money you paid will be put back onto the bank account that was used for the payment.
If you return your whole order, your agreement with Klarna will be stopped automatically.
Be aware: fill out your data as honestly and as completely as possible. There will be a credit check on ground of your data. This check decides if you are eligible to pay with Klarna. Don’t worry if this check fails the first time, it could have been a typographical mistake on your part. Just check your information and try again. If you are still being rejected by Klarna, while you are sure all your info is correct, we’ll give you an alternative method to pay.
You have to be at least 18 years old to be able to use Klarna. Also, the shipping address and the billing address have to be the same.


Paying through Fashioncheque
Fashioncheque is a general gift card that can be bought and spend online. It is fun to give, but even more fun to receive. The perfect gift for online shoppers!
Intercity Online is an acceptant of this Fashioncheque, so you can redeem it here! Click here for the Balance Checker from Fashioncheque.
If you fill out the unique Fashioncheque code in the specified area of the Fashioncheque, the value of your Fashioncheque will be subtracted from the order in your shopping cart.
If the value of your Fashioncheque is higher than the value of your order, the bill will be subtracted from your Fashioncheque. The rest value on your Fashioncheque can be used later for another online payment. If the value of your Fashioncheque is lower than the value of your order, you can pick one of the other payment methods of the web shop to pay the remnants.


Can I cancel my order?
You can cancel your order within 24 hours. However, this is only possible if we haven’t posted your order yet. Get in touch with us as fast as possible. You can do this through email: klantenservice@intercityonline.nl or you can call: 072-7600023


What happens if the article you ordered isn’t in stock?
We try our hardest to have all of our products in stock. Nevertheless, it could happen that a product is sold out or that it is not available for a certain amount of time. If this is the case with your order, you will be informed about this as soon as possible. You’ll receive the right to cancel your order without any extra costs.
We will make sure you will get your money back.
If the order will take longer than 30 days to be delivered, you have the right to stop the order without any extra costs.