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Terms and conditions

1. Right of exchange and return

You may return all items ordered from Intercity Online without giving any reason and within 14 working days of receipt to us. The purchase of items only becomes final after the expiration of these 14 working days. Please observe also the provisions regarding the right of return under item 7.
Please note that in the case of an exchange or return the delivered items may only be used for inspection purposes - as is customary in a fitting store - and that the items must be returned with the original labels and tags.
If any depreciation should occur because the items have been used contrary to the above provisions, we reserve the right to claim reasonable compensation from you.

2. Delivery / Shipping Costs

Your order will be delivered to your home by an Intercity driver or PostNL.
As a rule, the delivery time for an item is 1-3 business days*.
Over € 19, you pay only € 1.95 shipping costs.
PostNL delivers from Monday to Saturday (excluding holidays)
Please note that in busy periods the delivery of the order may take a little longer

Pick up in één of the Intercity Boutiques.
You can also choose to pick up your order in één of the boutiques. The delivery time of an item will then be 1-3 or 1-5 business days. You pay depending on which delivery method you choose € 1.95 shipping costs above € 19, - or your order will be delivered free to the boutique (with durable delivery)
No minimum amount is required for pickup.

3. Delivery

We do our best to have all items sufficiently in stock.
If your order is no longer available, we will inform you as soon as possible.

4. Prices

The prices at the time of ordering an item apply. All prices include the statutory VAT.

5. Retention of title

The items remain the property of Intercity until the full invoice amount has been paid.

6. Protection of personal data & creditors

The data necessary for the processing of your order will be stored and possibly
transmitted to companies affiliated with us or companies that perform part of our services as part of the processing of the order.
Intercity reserves the right to make an analysis of the data provided and to offer an alternative payment method on the basis of the information obtained. No correspondence can be made about any decisions and conclusions. Of course, all your personal data will be treated with strict confidentiality and the legal rules on data protection and privacy will be strictly observed by us.

7. Legal information about the right of return

Right of Return
You may return the received items to us without giving any reason within 14 working days. This period of 14 working days starts from the moment the items are received. You comply with this term by sending the items to us in time. The costs and risks of this return shipment are for your own account. The items must be returned to:

Intercity Online
Mosselaan 71
1934 RA Egmond aan den Hoef
If you return the complete order to us you will receive the shipping costs you paid (for the shipment from Intercityonline to the delivery address) refunded to your account. (€ 1,95 or € 3,95)

Follows of return
We will take care of the refund after receipt of the articles. In case of depreciation of the value of an article we may demand a compensation, this compensation will be deducted from the amount of the refund.
This does not apply if the depreciation of an article is exclusively due to fitting and checking the article as would have been possible in a store.

Return in één of the Intercity Boutiques 
You can return to us the received items with proof of purchase and without giving any reason within 7 working days.
When an article has depreciated in value, the respective store may refuse to accept the return of the article. If you return an article in one of the boutiques you will receive an Intercity credit note or the Afterpay invoice will be adjusted accordingly.
This credit note can only be spent in one of the Intercity boutiques.

Right of withdrawal on delivery of products

  1. When purchasing products, the consumer has the option of dissolving the contract without giving reasons for 14 days. This cooling off period commences on the day after receipt of the product by the consumer or a previously designated by the consumer and the entrepreneur announced representative.

  2. During the cooling-off period the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to judge whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur, according to the entrepreneur provided reasonable and clear instructions.

8. Stock

All clothing is available from stock. However, it may happen that an item is temporarily out of stock or sold out. You will be informed by us as soon as possible. In this case the customer has the right to cancel the order without cost. If the delivery takes longer than 30 days the customer has the right to terminate the contract without giving any reason.

9. Warranty

Unless expressly agreed otherwise, the Dutch statutory warranty provisions apply

10.Applicable law

This internet site and these terms and conditions are governed by Dutch law.

11.
Customer Card Intercity Boutiques

If you are in possession of a loyalty card of Intercity boutiques, we would like to ask you to mention your loyalty card number
during the ordering process under ''remarks''. We will then credit the points to your card.

12.
Identity of Entrepreneur

Name of Entrepreneur: Intercity Pardoen B.V.
Trading under the name: Intercity Online

Location& visiting address:
Mosselaan 71
1934 RA Egmond aan den Hoef
Telephone: +31(0) 72 7600023 or whatsapp +31(0) 6 24756719
Email address: klantenservice@intercityonline.nl
Accessibility: Monday through Saturday from 09:00 am to 17:30 pm

KVK number: 37053779
VAT number: NL810377809B01