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Shipping Payments and Delivery

Your order will be delivered to your home by an Intercity driver or PostNL
As a rule, the delivery time of an article is 2-3 working days *.
The Intercity Boutiques drivers deliver from Monday to Saturday (except holidays) in the North Holland North region (all places above Amsterdam, except the Wadden Islands)
PostNL delivers from Monday to Saturday (excluding holidays)

Note: We currently offer our own delivery service (only possible in the Noord Holland Noord region, all places above Amsterdam, with the exception of the Wadden Islands). Other places are delivered by PostNL. Due to the closure of non-essential stores, it is very busy and the delivery of your package via PostNL can take longer. Do you really need an item before a certain date? Please contact our customer service, maybe we can do something for you!

Shipping costs:
Above € 19, you only pay € 1.95 shipping costs.

Pick up your order at our head office in Egmond a / d Hoef
You can also choose to pick up your order at our head office in Egmond a / d Hoef. The delivery time is then 2-3 working days. As soon as the order is ready for you, you will receive a whatsapp message or e-mail.

Order & adjust your order without obligation in one of the Intercity Boutiques! (this option is temporarily not possible)
When you pick up in an Intercity Boutique, you pay no shipping costs (regardless of the total amount of your order) and are completely without obligation.
The delivery time of your order is max. 5 working days. You will receive an email or whatsapp message from us when you can pick up your order.
Didn't receive an email? The e-mail may have ended up in the spam folder.
Have you chosen to pay in an Intercity Boutique? Your order will be reserved for you for 10 days after delivery in the boutique.

Coming Soon article ordered?
On the website you will find articles with the delivery time ''Coming Soon''.
This means that the article is still expected and has not yet arrived in the boutique or website. We are happy to offer you the opportunity to pre-order the new styles in this way. The article states when the article is approximately expected. If you have any questions about the Coming Soon article, please do not hesitate to contact us.

Due to the corona virus, PostNL has taken the following action;
Delivery of mail and packages:
As of today, our delivery person signs for receipt after receiving permission from the recipient. We do this to minimize contact between people. We ask the recipient for the last 3 characters of the ID and note them in the signature field. Good to inform your customers about this via your own website.
You can read more information about the measures for the delivery of packages at https://www.postnl.nl/klantenservice/algemeen-vragen/coronavirus

*Your order will be processed the next working day
*Be aware of the fact that orders can take a little longer for delivery as we can have more busier periods.
*If the product is in stock. (if basic items are not immediately available , they will be ordered from our supplier)

Where is my order?
Of course you cannot wait until you receive your order. As soon as your order has been shipped by us, you will receive the track & trace number by email. PostNL also delivers on Saturdays!
Will your order be delivered by our own drivers? Then you will receive your order within 2-3 working days. There is no track & trace code available.

Not home for delivery
Delivery by our Intercity drivers. If you are not at home, we will try to deliver the package to the neighbors. You will then receive a message in your letterbox.
Delivery via PostNL is with 2 attempts at delivery. You can then pick up the package at the nearest post office within the retention period, which lasts a maximum of three weeks.

Shipping
What does shipping cost if you live in the Netherlands?
Orders of € 19,- and more:
€ 1,95
Orders of € 19,- and less:
€ 3,95

EU Countries
Shipments of Intercityonline are delivered by PostNL. The average delivery time may vary per country. You can see here the shipping terms for each country.

Shipping costs inside of the EU may vary per country.

EU Destination

 Price per order

Belgium

 €                  10, 95

Bulgaria

 €                  28,62

Denmark (excluded Greenland and the Faroe islands)

 €                  15,33

Germany

 €                  10,95

Estonia

 €                  32,13

Finland

 €                  20,60

France (excluded Andorra, included Monaco and Corsica)

 €                  15,33

Greece

 €                  20,63

Great Britain (included North-Ireland, excluded Gibraltar and the Channels islands)

 €                  15,33

Hungary

 €                  18,65

Ireland

 €                  36,74

Italy (excluded San Marino and the Vatican City)

 €                  16,51

Latvia

 €                  32,13

Lithuania

 €                  32,13

Luxembourg

 €                  13,75

Austria

 €                  15,33

Poland

 €                  18,65

Portugal (incl. Azoren en Madeira)

 €                  36,16

Rumania

 €                  28,62

Slovenia

 €                  18,65

Slovakia

 €                  18,65

Spain (included the Balearic Islands, excluded the Canary Islands)

 €                  19,63

Czech Republic

 €                  18,65

Sweden

 €                  16,51