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Shipping Payments and Delivery

Buy and customize your order without any obligation in one of the Intercity boutiques!
If you pick up your order at an Intercity Boutique, you don’t have to pay for shipping costs (regardless of the total price of your order).
If you want to pick up your order, it will be in the right store within 1-5 working days. You will receive an email or whatsapp when you can come to pick up the order.
Did you not receive an email? Maybe it has disappeared into your spam folder.
Did you choose to pay in Intercity Boutique? Please notice your order will be reserved for 10 days after delivery at the boutique.

Home delivery by PostNL? That is also possible!
In general, orders will be delivered in 1-3 working days*.
If the order is more expensive than € 19,- , you only pay € 1,95 for shipping costs.
PostNL also delivers on Saturdays, but not on Sundays and Holidays.

Coming Soon article ordered?
On the website you will find articles with the delivery time ''Coming Soon''.
This means that the article is still expected and has not yet arrived in the boutique or website. We are happy to offer you the opportunity to pre-order the new styles in this way. The article states when the article is approximately expected. If you have any questions about the Coming Soon article, please do not hesitate to contact us.

Due to the corona virus, PostNL has taken the following action;
Delivery of mail and packages:
As of today, our delivery person signs for receipt after receiving permission from the recipient. We do this to minimize contact between people. We ask the recipient for the last 3 characters of the ID and note them in the signature field. Good to inform your customers about this via your own website.
You can read more information about the measures for the delivery of packages at https://www.postnl.nl/klantenservice/algemeen-vragen/coronavirus
As long as delivery of mail and parcels is safe, PostNL will be happy to do this for you. Because there are currently many online orders placed, PostNL is very busy. As a result, it may happen that your package can be slightly delayed. For this we ask you for some understanding.

 
*Be aware of the fact that orders can take a little longer for delivery as we can have more busier periods.
*If the product is in stock. (if basic items are not immediately available , they will be ordered from our supplier)
*Delivery time is 1-5 working days, if ordered before 9:00 in the morning, ordered after 09:00. Then apply the 1-3 working days from the next working day.

Where is my order?
Of course you can’t wait until you receive your order! The moment we send you your order, we will also send you an email with a track & trace number. PostNL also delivers on Saturday!

Not home for delivery
PostNl does two attempts to deliver your order at home. After that you can pick up your order at your closest post office for three weeks. After those three weeks, the retention of your order will expire.

Shipping
What does shipping cost if you live in the Netherlands?
Orders of € 19,- and more:
€ 1,95
Orders of € 19,- and less:
€ 3,95

EU Countries
Shipments of Intercityonline are delivered by PostNL. The average delivery time may vary per country. You can see here the shipping terms for each country.

Shipping costs inside of the EU may vary per country.

EU Destination

 Price per order

Belgium

 €                  10, 95

Bulgaria

 €                  28,62

Denmark (excluded Greenland and the Faroe islands)

 €                  15,33

Germany

 €                  10,95

Estonia

 €                  32,13

Finland

 €                  20,60

France (excluded Andorra, included Monaco and Corsica)

 €                  15,33

Greece

 €                  20,63

Great Britain (included North-Ireland, excluded Gibraltar and the Channels islands)

 €                  15,33

Hungary

 €                  18,65

Ireland

 €                  36,74

Italy (excluded San Marino and the Vatican City)

 €                  16,51

Latvia

 €                  32,13

Lithuania

 €                  32,13

Luxembourg

 €                  13,75

Austria

 €                  15,33

Poland

 €                  18,65

Portugal (incl. Azoren en Madeira)

 €                  36,16

Rumania

 €                  28,62

Slovenia

 €                  18,65

Slovakia

 €                  18,65

Spain (included the Balearic Islands, excluded the Canary Islands)

 €                  19,63

Czech Republic

 €                  18,65

Sweden

 €                  16,51