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Privacy Policy

We keep private data private

When you place an order with us, you obviously want others to not take your data off. We make every effort to guarantee your privacy and therefore handle personal data with care. Intercity Boutiques always adheres to the application of laws and regulations, including the General Data Protection Regulation.
But we do need your data, eg to send your package. What information we ask for and what we use it you can read in our Privacy Policy below.
You also read what your rights are, who has access to your data and how long we have to keep your data.


If you place an order with us, we will save the following data for 7 years :

Name
Address & Residence
Phone number
E-mail address
Delivery details
Username & Password

* A username and password is useful for a follow-up order! Then you do not have to enter all the details again. Username and password are not mandatory.


If you fill in a contact form with us, we will save the following data for 1 year:

Name
Address & Residence
phone number
E-mail address


When you sign up for our newsletter, we ask you for explicit permission. We keep the information below until cancellation.

Name
Address & Residence *
Phone number *
Date of birth *
E-mail address
* This information is not mandatory



When registering for our fasting customer savings system, we ask you for explicit permission. We keep the information below until cancellation.
Name
Address & Residence
phone number
Date of birth
E-mail address


Who can access my data?
Intercity Boutiques will not sell your personal details to third parties!
We will only pass on your details if this is necessary for our service. It will involve the following partners / parties:

Delivery partners
Pay partners
IT service providers
Newsletter partners

We have also drawn up a processing agreement with all the above partners and companies. In suspicious situations we are obliged to share client data with government agencies.
The parties who gain access to your data may only use these to provide you with a service on behalf of Intercity Boutiques


Where are my details stored?
We store your data in databases within the European Union. In the exceptional case that customer data is transferred to countries outside the European Union, we ensure that your privacy is protected in an appropriate manner.

This has been officially established for a number of countries. Some American parties have registered under the Privacy Shield that offers sufficient protection.


How long do you keep my data?
We do not store and use your data for longer than necessary. Then we delete all data we have from you. We keep different deadlines, after which we delete your data.
We delete inactive client accounts after 7 years.We keep your invoice, payment and order data for 7 years (tax service obligation)In case of repair or replacement of your product by Intercity Boutiques, we retain data for 7 years.Subscription for the newsletter or permission to receive personalized messages, we store for 7 years,We retain data that we use to prevent fraud for more than 7 years.
What are my privacy rights?Of course you always have control over your data. Do you want to have access to your personal data? Or do you want to change your data, remove it, limit use or adjust newsletter preferences? Is that natural problem.

Unsubscribing for the newsletter is arranged in this way. You can unsubscribe directly via the link at the bottom of each newsletter.
If you want to have access to your personal information, we must ask some questions. This is to establish your identity.


Questions or complaints about your privacy?
For questions or complaints about your data and the protection of your privacy, you can contact our customer service

Mail: klantenservice@intercityonline.nl
If you are not satisfied with how we handle your privacy, you can always contact our customer service.


Who is responsible for my data?

Intercity Boutiques
Mosselaan 71 | 1934RA | Egmond aan den Hoef | The Netherlands
Telephone: 0727600023
Chamber of Commerce Amsterdam: 37053779


Cookies
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This page was last updated on: May 24, 2018